mSendmail crashes AWFXCG32.DLL

Keywords:   IPF crash AWFXCG32.DLL mSendMail

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Question:

I tried running a modified version of the sample WinBatch program for the mSendMail function and got the following error message (details further below).

"WINBATCH caused an invalid page fault in module AWFXCG32.DLL at 014f:7f7af33a."

I get the error message after mSendMail executes. However, despite the error, the program executes the rest of the code and the mail and its file attachment does get sent.

I also get the same error when running the sample code provided for the mReadNextMsg function in the MAPI extender help file.

The version of the MAPI extender I recently downloaded is 27002.

I ran the mSendMail script on another machine that does not have AWFXCG32.DLL loaded and it works just fine.

THE ERROR MESSAGE:
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WINBATCH caused an invalid page fault in
module AWFXCG32.DLL at 014f:7f7af33a.
Registers:
EAX=02a40420 CS=014f EIP=7f7af33a EFLGS=00010202
EBX=815d818c SS=0157 ESP=0064e5a0 EBP=0064e77c
ECX=0000000d DS=0157 ESI=bff7ee11 FS=0eff
EDX=815d6618 ES=0157 EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 08 85 c9 8d 51 ff 89 10 74 1a e8 2f 97 ff ff 
Stack dump:
0064e77c 7f7a0000 815d664c 815d818c 004457cc bff7b9ce 7f7a0000
00000000 00000000 7f7a0000 815d664c 815d818c 00000000 000004bc
815d818c c10d4114 

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File properties of AWFXCG32.DLL (found in C:\WINDOWS\SYSTEM):

File Version: 4.0.962
Description: Microsoft Fax Configuration User Interface
Product Name: Microsoft® At Work Fax

Answer:

On the problem machine, what happens when you double-click the Mail icon in Control Panel? Do you get an error? Does anything happen?

Do you have Outlook or Exchange installed? if so what happens when you exit Outlook/Exchange? Does it crash?

My guess is, there is a problem with the version of the AWFXCG32.dll installed on that system. That dll is associated with Microsoft At Work Fax....

Have you installed Microsoft Exchange Windows 95 client, version 4.0 or Microsoft Outlook 97? if so, Take a look at the following article on Microsofts web site.

http://support.microsoft.com/support/kb/articles/Q167/2/46.asp

You might consider updating that dll. see the following microsoft link for download information....
(Updated Awfxcg32.dll to Fix IPF)

http://support.microsoft.com/support/kb/articles/Q174/9/26.ASP

MORE....

In response to your questions:

1. Double-clicking on the Mail icon in the Control Panel works just fine.

2. I have Exhange installed. Exchange works just fine when it quits.

3. I installed Microsoft Exchange Windows 95 client, version 4.0.

Nevertheless, I took your advice, followed the Microsoft link, downloaded the AWFXCG32.DLL update and installed it.

...And it works!

Thanks a lot for your quick response. I'm recommending WinBatch to another client.

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Article ID:   W14424

Filename:   mSendMail crashes.txt